Privacy Policy

Introduction

Backgate Recall Labs respects your privacy. This policy explains how we collect, process, and protect personal information when you use our evidence-based memorization platform and related services.

Information We Collect

We collect account details (email, username), learning progress data, and usage metrics to deliver personalized recall training. We may also store anonymized memory performance statistics for product improvement.

• Registration and profile information
• Interaction data with Fallows, Cart, and Catalog
• Device, browser, and IP address for security and analytics

How We Use Your Information

Your data powers core platform features including spaced repetition, progress tracking, and personalized catalog recommendations. We never sell your personal information. Aggregated anonymized data supports research on human memory retention.

Cookies and Tracking Technologies

We employ essential cookies for site functionality (authentication, theme preference, Cart state), analytics cookies to measure engagement, and preference cookies to remember your learning settings. You control cookie preferences through browser settings or our cookie banner.

Your Rights

You may request access, correction, or deletion of your personal data at any time. Email [email protected] from the account associated with the data. Californian and EU users enjoy additional rights under CCPA and GDPR respectively, including the right to opt out of data processing.

Data Security

We protect your information with encryption in transit, secure servers, role-based access controls, and regular security audits. Remember that no online system is 100% secure; you should use strong, unique passwords.

Third-Party Sharing

We engage trusted processors for hosting, analytics, and email delivery solely under strict contractual obligations. We may disclose information if required by law or to address fraud and security threats.

Policy Updates

We may revise this policy. Significant changes will be announced on the homepage and via email 30 days before they take effect. Continued use of the service constitutes acceptance of the updated policy.